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Unsolicited Funds and Missed Opportunities

Published on 11/17/2017
I was the first FEMA administrator to have a Twitter handle, and I did that because I believed that social media was creating a community that we could activate. Disasters affect all of us from coast to coast, and simply aren’t local anymore. At FEMA, I set our social media team with the task to build an app that would allow people to get assistance quicker and to notify people about how they could get help. But I knew that wasn’t enough. Read more...